Refund policy

If you receive a record, DVD or book and you are unhappy with the condition, please reach out immediately. If we can't make it right we will arrange for you to return your purchase for a full refund.

Your item(s) should be in the same condition that you received it.

To start a return, you can contact us at shop@smallnoise.com. Please note that returns will need to be sent to the following address: 

Canada:

Smallnoise
8623 Seascape Drive
West Vancouver, BC
Canada V7W 3J7

USA:

Smallnoise
250 H Street #265689
Blaine, WA  98230

You can always contact us for any return question at shop@smallnoise.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.